PLEASE NOTE THAT THIS RENTAL AGREEMENT IS NOT THE ONE YOU WILL SIGN WHEN BOOKING A RESERVATION BUT IS POSTED ONLINE FOR THE CONVENIENCE OF READING IT BEFOREHAND.
Amelia Island Vacation Rentals and Management Services knows that a vacation rental is about having a good time and spending quality time with family and friends.
Please have a look at our policies, which are listed below. Also included is our way of caring for the rental property. We know that most of this agreement may not be relevant to you, and we are not suggesting that you will do anything other than leave your footprints behind. However, to provide each guest with a great experience and exceptional service, we politely and respectfully ask that you please follow our request.
Early & After Hour Check In/Out, Lock Outs, Lost Keys, Smoking, and Pets
The guest acknowledges and understands he/she is a temporary property guest. The Guest booking and staying at the property is responsible for the conduct of all invitees and must be 30 years or older. People under 30 attempting to book a property will be declined, and we reserve the right to cancel any booking for any person found to be under 30 who has already booked one of our properties.
As the guest, I understand:
Check-in time is no earlier than 4 pm unless I have added the “Early Bird Package” to my reservation
This is only offered during our “OFF SEASON.”
Check-out time is no later than 10 am unless a “Last Walk on the Beach package” has been added to my reservation.
This is only offered during our “OFF SEASON.”
As the undersigned guest, I am responsible for all group actions, including late and early check-in, even if I am absent. As the group leader, I agree and understand that I am responsible for informing all group members about the rules and regulations of the property I rent.
No smoking is allowed on any property managed by Amelia Island Vacation Rentals and Management Services.
Our Vacation Rentals Operating Hours and After-Hours Emergencies
We are open seven days a week, Mon-Fri 9 a.m. – 5 p.m. and Sat-Sun 10 a.m.-4 p.m. Please call us during our regular operating hours if you need anything. Except for an emergency.
Non-emergencies include the Internet not working, a TV not working, remote controls, DVD players, washing machine stopped working, dishwashers not working, and light bulbs going out.
Should you have an emergency after hours, call 904-583-1220
Emergencies include no heat, air-conditioning not working, hot water outflowing, electricity, or water intrusion. An emergency is not having a dishwasher stop working. Appliances take days to replace. The property manager will sensibly resolve the issue.
PET POLICY AND RULES
We love our Dog guests, and we are dog-friendly. We do not under any circumstances allow “CATS” to visit and or stay in any of our rentals, not because we don’t like them, but because some of our guests have severe allergies and may have to be hospitalized if they were to come in after a cat was inside the property. Also, we do not allow “REPTILES”…Yes, I have to mention this because LOL! It happened once, and I had to ask the guest to remove it from the property. They carry all types of germs and bacteria.
- Dogs have to have a max weight of 50 lbs. or under
- Hypoallergic dogs are only allowed
- Fur breeds are not allowed
- No German Shepherds, Goldens, Huskies, Pitt Bulls, Dobermans, etc. (This Covers all aggressive breeds and all large breeds)
- All Dogs must have their current shots and meds(Flea, tick, and heartworm preventatives) up to date. Please bring their papers in case there is an emergency.
- The Operations Director reserves the right to Grandfather a particular guest dog to visit if the dog has stayed before and the cleaning standards and behaviors were in order during the stay and at check-out inspection.
- Dogs are not allowed on our beds, sofas, or chairs. They must have a dog bed and/or a crate.
- Dogs with separation anxiety may not vacation with us due to the HOA rules and noise restrictions. We can not have barking dogs disturbing other guests in neighboring properties.
Maximum Occupancy, Parties, Gatherings, & Events
Guest understands and agrees that the maximum occupancy as stated on their Confirmation Letter must not be exceeded. If the maximum occupancy is exceeded, AIVRMS and the Fire Marshall will evict immediately without notice any number of guests over the maximum occupancy number or the entire party with no refund of the rental fee. These rules and requirements are made a part of this agreement for insurance regulation requirements, HOA requirements, fire codes, county ordinance requirements, and, most importantly, the safety of guests. Amelia Island Vacation Rentals and Management Services has the right to inspect the property during your stay to guarantee this stipulation has not been violated. The guest understands no gatherings or events shall be held at any Vacation Rental property or open areas. The definition of an event is any gathering of people at the property that exceeds the number of people sleeping at the property, as stated in the Confirmation Letter. Occupancy and use of the property and common area of the property by the guest or other visiting invitees of the guest shall not be such as to disturb or offend neighbors, nearby residents, or other guests. Loud stereos, TVs, or parties will result in immediate eviction with no refund. Amelia Island Vacation Rentals and Management Services reserves the right to terminate this rental agreement. We reserve the right to ask disruptive guests to vacate the premises in the event of complaints or at the discretion of the owner and manager with no refund of the rental fee.
Damage to Properties and Lost or Damaged Items
Please don’t try to repair any items you have broken. Please call to report the damage so we may repair it to avoid a negative experience for future guests or the homeowner. If you notice any property damage upon arrival, please notify us immediately by calling 904-583-1220.
Furnishings
The guest understands that the property is furnished and decorated to the homeowner’s tastes. The guest has viewed pictures of the property on our website or VRBO and is satisfied with the room decor, size, and location. The guest promises to exercise care when treating the accommodations and furnishings. Any rearranged furniture must be returned as it was when you arrived. We ask that you treat the property of our homeowners with the same care and respect you would expect of someone staying in your own home.
Liability & Lost and Found Items
The guest hereby agrees to indemnify and hold harmless Amelia Island Vacation Rentals and Management Services and any homeowner from all claims, including those of third parties, for damage to person or property arising out of or in any way related to the guest or invitees of the guest use of premises resulting from the building or any part of it or any equipment becoming out of repair, or resulting from any accident in or about the building, or resulting directly or indirectly from any act or neglect by any guest of the property, invitees of guest or any other person.
We will attempt to replace, fix, or schedule maintenance to repair these items as soon as possible. Some items may take longer than others.
Heating and Air Units
We take a rental property’s heating and air conditioning seriously and consider this an emergency. Please call us 24/7 if you suspect there is a problem.
We ask all of our guests to tell their group not to turn the thermostats down past 70 degrees. Seventy (70) degrees is plenty cool for any of our units to maintain a comfortable, cooled environment. Please be mindful of how often the doors open and close during our hottest months: June, July, and August.
PLUMBING-WATER INTRUSION OF ANY KIND
The guest must immediately notify the property manager. If unable to reach the property manager, they must notify security if the property is located on the Resort. If the water comes from an above-unit unit, we need to know immediately! If a toilet is running, we need to know right away! We also request that the guest not leave a washing machine running when absent from the property.
Care of Our Rental Properties
The guest shall not bring, keep, or have, either inside or outside the premises of our rental property, any article or thing of a hazardous nature, including fireworks, explosives, flammable items, firearms, gasoline, or any other item that either might be or could be hazardous or considered hazardous by any insurance company.
EXTENDED STAY RENTALS (30+ Days)
Once a reservation meets or exceeds a 30-night stay, it is considered an “Extended Stay Rental.”
Reservations are subject to a security deposit and a monthly utility fee based on usage. The security deposit is eligible for a refund based on a post-stay inspection. Any damages outside of normal “wear and tear” will be taken from the security deposit and at the discretion of the manager of operations. Some owners offer utilities that are inclusive of the rental rate.
For reservations for 30 nights or more, we require an additional cleaning fee every 30 days.
The cleaning fee varies by property. Please call 904-583-1220 to set up your housekeeping appointment.
HOLD HARMLESS
The guest assumes the risk of injury and any related pain and suffering, medical expenses, or other losses relating to the use of Amelia Island Vacation Rentals and Management Services rental property and/or recreational activities on the premises or in the city where the property is located and will hold Amelia Island Vacation Rentals and Management Services harmless with respect to it.
Cancellation Policy and Refunds
All Reservation payments are due Within 90 days before your arrival date, or if your arrival date falls within 90 days, the total amount is due at booking.
Reservations, once booked and confirmed, can’t be shortened for a refund to shorten a stay. If a reservation is canceled, it can’t be rescheduled to avoid paying the cancellation policy, which means you booked, canceled, and rebooked to avoid the penalty. The second booking will remain active from the original booking date. You certainly can change plans, and we get it—but not to prevent the booking penalty. Our cancellation policies are transparent in our rental agreement.
We do understand that “Life Happens.”
61 to 365 Days Before arrival date: Full refund minus an Admin Fee.
60-29 days-1/2 refund and an Admin Fee.
We have lost the prime time “Booking Window” to be able to book the property.
30 to 0 Days Before arrival date: No Refund.
In cases of an immediate member of the Family’s death or an extreme emergency with professional documentation of the occurrence, we offer a new booking not to exceed the next calendar year from the original booking date.
